All Collections
FAQs
Order
Why I Can't Find Orders on AliExpress to Make Payment?
Why I Can't Find Orders on AliExpress to Make Payment?
Emma avatar
Written by Emma
Updated over a week ago

Some merchants may ask why they can not find the orders on Aliexpress after place it through BestDealer. It may comes from different reasons.

1. There might be a delay before the orders display on AliExpress due to AliExpress risk control mechanism, please check on AliExpress later.

2. Please double-check if you are logged in on AliExpress in a different way than usual, using Google login by example.

3. If you have multiple AliExpress accounts, please check all your AliExpress' accounts to locate the order.

If the above solution does not help, please contact our customer support for more help!

Did this answer your question?